Designing AI agents you can actually trust with money

When an agent can move money, approve a claim or send a customer email, the stakes change. Capability is no longer the hard part — control is.

We design every agent around explicit boundaries: a constrained set of tools, typed inputs and outputs, and approval gates for any action above a risk threshold. The agent proposes; a human disposes, until the system has earned trust on a given action class.

Observability is non-negotiable. Every decision an agent makes is logged with its reasoning, the tools it called and the data it saw, so any outcome can be reconstructed and audited later.

The payoff is real autonomy where it's safe and human oversight where it counts — which is exactly how you get a third of your claims resolved end-to-end without a single unexplained action.