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Aurelia Bank · Fintech
Autonomous claims triage
Tool-calling agents that classify, verify and settle low-risk claims with full audit trails and human escalation.
Agentic AIFintech
38%
claims fully automated
100%
actions audited
4×
faster triage
The challenge
A high-volume, manual claims process was slow and expensive — but every automated action had to be fully auditable to satisfy regulators.
Outcome
38% of claims resolved end-to-end
Our approach
- Designed constrained, tool-calling agents with typed inputs and outputs
- Added approval gates for any action above a defined risk threshold
- Logged every decision with its reasoning, tools called and data seen
- Built escalation paths so humans handle the edge cases that matter
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